from recent Methodist News:
Supporting Smiles by the Seaside (Chaplaincy at a coastal theme park).
Southend-on-Sea is a seaside city some 40 miles east of London. Each summer, it is filled with day-trippers seeking fun, thrills and, when the weather is good, sunshine, but who takes care of those who welcome them?
During the season, over two million visitors come through the gates of Adventure Island, a free to enter theme park on the seafront. Keeping all those people happy is an exhausting job for the 1000 staff, many of them young, who work there. With the support of management, chaplaincy has become an important part of the park’s welfare support for staff.
Deacon Sarah McDowall is a Methodist Minister who serves as chaplain to the staff at the theme park. Since she began her work at the attraction in September 2020 she has become vital to the welfare of many of those working there. Some of them are undertaking their first jobs, often alongside family challenges or mental health concerns.
“Sometimes I listen, sometimes I signpost to other services, our counsellor, GPs, mental health charities, even a homelessness organisation. But mostly, I offer a safe space, a listening ear,” says Sarah.
“The demands of the job, the constant smiles, long shifts and the pressure of working with the public can be overwhelming,” says Sarah. “Chaplaincy provides a refuge, a moment of calm amid the busyness of theme park life.”
The chaplaincy at Adventure Island has been active for over a decade, and Deacon Sarah is the third chaplain to serve there. Her role isn’t confined to spiritual care, it’s practical too. Her presence helps managers navigate complex personal issues and gives staff a trusted professional to turn to when life feels overwhelming.
“I listen, support, and remind them they’re not alone,” says Sarah.